Contact information

We are here to help! Whether you have questions about our woven pet toys, need assistance with your order, or just want to share your feedback, we are ready to assist you.

Get in Touch

If you have any inquiries, please contact us via the following methods:

• Store Name: kylos.shop
• Contact Name: COREY DAVID ISAAC
• Email: care@kylos.shop
• Phone: +1 607-454-2990
• Address: 14 CREST HILL DR FOUNTAIN INN, SC 29644-8502 United States

Customer Service Hours

• Monday to Friday: 9:00 AM – 5:00 PM (EST)
• Saturday & Sunday: Closed

Response Time

We aim to respond to all emails and inquiries within 24 hours during business days. If you contact us over the weekend or on a holiday, we will get back to you on the next business day.